Life is mainly about relationships. Marriages, families, businesses, and communities have relationships as the heart of them. John helps the reader better understand the five components of EQ (emotional intelligence) and how crucial they are to be successful at relationships. John also breaks down the important principles that everyone can apply to be better at difficult conversations....which all relationships will have. John shares from his personal life and his consulting practice to engage the reader in the truth that you can build EQ and difficult conversations skills. John points out that EQ is built and strengthened by difficult conversations and difficult conversations strengthen EQ. There is a powerful truth that they build off of each other. John is not just sharing principles. He is sharing experiences and expertise that he has built into a consulting practice. The true stories of facilitating breakthrough when partners and family members are lost in a broken relationship that is negatively impacting the business model are powerful.