The following text field will produce suggestions that follow it as you type.

Loading Inventory...

Coles

The Only Thing That Matters by Karl Albrecht, Paperback | Indigo Chapters

From Karl Albrecht

Current price: $21.00
The Only Thing That Matters by Karl Albrecht, Paperback | Indigo Chapters
The Only Thing That Matters by Karl Albrecht, Paperback | Indigo Chapters

Coles

The Only Thing That Matters by Karl Albrecht, Paperback | Indigo Chapters

From Karl Albrecht

Current price: $21.00
Loading Inventory...

Size: 0.58 x 8 x 8.96

Buy OnlineGet it at Coles
*Product information may vary - to confirm product availability, pricing, shipping and return information please contact Coles
Total Commitment to the Customer:The Only Way to Succeed in the Supercompetitive 1990sIn The Only Thing That Matters Karl Albrecht challenges American business to a commitment that will transform it to its very core. Albrecht's plan goes beyond lip service and simple cosmetic approaches to show the way to a radical bottom-up, top-down, total company commitment to the customer. His blueprint for success encompasses and explains the five critical challenges facing every business:Finding the "Invisible Truth" about your customerCreating new, long-term rules for the GameWinning the hearts, minds, and hands of your peopleMaking all systems, policies, and procedures customer-friendlyKeeping score and leading the way | The Only Thing That Matters by Karl Albrecht, Paperback | Indigo Chapters

More About Coles at Village Green Shopping Centre

Find everything in-store including new, used and children’s books, music, movies, games and toys. Visit Coles today to find the perfect gift, or a novel for yourself. COVID-19 UPDATE: Open | Regular Centre Hours

Powered by Adeptmind