Just two days ago, Irwin Scherster was a mere mortal, a 55-year-old corporate turnaround specialist contemplating early retirement. Then Darla Charon, a stunning, black-lipsticked courier of souls, arrived in a pristine white medical coat and red slacks, and everything changed. One minute, he was waiting for an interview with a CEO he couldn't quite place; the next, he was negotiating with a battle-worn demon named Maalik , the actual CEO of Hell Inc. , in an office that looked suspiciously like a high-end minimalist design showroom. His new job? Whip Hell into shape. An impossible task, given that "shape" here involved eternal torment, rampant bureaucratic inefficiency, and a staff composed entirely of demons, the damned, and the occasionally misplaced pious priest. Irwin, armed with an unshakeable belief in KPIs , memos, and his trusty Nokia 5110 , quickly discovered that Hell wasn't just fire and brimstone; it was a sprawling, mismanaged corporation.