Are your employees acting like termites chewing through your business? Do certain clients drain your energy? Do suppliers leave you wondering what planet they're on? Running a service-based business shouldn't feel like a full-time pest control operation, but too often, it does. Author and entrepreneur Tim Whitt has spent 45 years in the pest control industry-30 in corporate leadership and 15 building his own thriving company from the ground up. Based in southeastern Oklahoma, he lives with his best friend and wife of 44 years, Cindy-his steady partner through every season of the business. From technician to owner, he's seen how both pests and people behave...and how understanding one can completely transform how you manage the other. His company, Pied Piper Pest & Lawn, holds a 4.9-star rating, 800+ client reviews, and steady growth-built mostly on referrals and a team that actually works together. In***Infested: What Pests Teach Us About Managing People and Running a Thriving Service-Based Business***, Tim shares a blunt, funny, and highly practical framework for dealing with the "pests" in your business-staff, clients, and suppliers-so you can build a stable, profitable operation that doesn't depend on you putting out fires every day. Inside, you'll learn how to: Spot damaging behaviors early-before they chew through your profits Build a stable, balanced business ecosystem that doesn't collapse when one person leaves Decode what people really want so you can manage with insight, not emotion Boost productivity and engagement without babysitting adults Use simple data and patterns to make decisions instead of reacting to drama Handle conflict firmly and ethically-without burning bridges Apply pest behavior lessons directly to real-world staffing, client, and vendor problems With straight talk, real stories from the field, and step-by-step strategies, Infested makes managing people clearer, calmer, and (yes) surprisingly enjoyable. You'll reduce chaos, increase loyalty, and build a business that grows without eating you alive. If you're tired of feeling overrun by "problem people," it's time to take control. Grab Infested today and turn your service-based business into a well-run, high-performing ecosystem.