Throughout the book, the authors focus on the basic skills thatfacilitate communications in therapy (empathy, respect, authenticity, relating in the here-and-now, and confrontation) andexplore specific methods of using them. These skills-whichresearch shows are crucial to effective therapy-enable therapistsand counselors to * Empathize in a caring way with the feelings of clients * Become receptive to clients in a warm, respectful, andnonjudgmental way * Constructively share feelings with clients in a natural, openmanner * Therapeutically utilize moment-to-moment, here-and-nowinteraction * Make clients aware of their inconsistencies and discrepancieswithout arousing antagonism or defensiveness | Improving Therapeutic Communication by D. Corydon Hammond, Paperback | Indigo Chapters