Welcome to my Book on building employee engagement and improving people management. The Book will help you get the most from your team or work group and give you vital skills to grow as a leader. Yankelovich and Immerwahr have reported that only 23% of employees say they work at their full potential. Forty-four percent report that they only work hard enough to keep their jobs. And 75% say they could be significantly more effective in their jobs. And you may be familiar with the Gallup organization which has conducted massive surveys on employee engagement each year since 2000. Employee engagement is the emotional investment employees make in their organizations. It has to do with passion, motivation, and commitment they bring to their work. Engaged employees care about their work and they care about their team or organization. They want to perform at their best and make a difference to their organizations and the customers they serve. And, doesn't it stand to reason that those companies who have an engaged and committed workforce are going to outperform those who do not? The purpose of this Book isn't to teach general theories of leadership but rather to give you specific tools or practices to build a strong team and increase the engagement, motivation, and performance of your employees.