This book will show you how to write emails and letters for making arrangements. The content is general training task 1 for the ielts test, but it is also an ideal guide of how to write emails and letters generally. Each unit has a separate task or letter/email focus and you can see how to write really effectively with excellent ideas for adding more content to your letters and emails. The book is complimented by on-line videos and more content that will show students how to write English confidently. For ielts students of general training, the book shows you how to write band 9 answers.