How To Manage Conflict In The Church: Dysfunctional Congregations, Volume III This book leads you into an understanding of dysfunctional conflict situations and gives you an entirely new set of tools and approaches for working with dysfunctional persons, groups and conditions. Conflicts that grow out of dysfunctional relationships are different from all other types of conflict, and require entirely new tools and responses. | How To Manage Conflict In The Church Dysfunctional Congregations Volume Iii by Norman Shawchuck, Paperback | Indigo Chapters