Dealing with Divas will help you . . . Remain calm, cool, and focused when dealing with difficult people Reach your goals with ease Understand how other people tick and what motivates them Improve relationships in your business or organization Better guide your team to success In a world where having productive relationships and effective communication means the difference between success and absolute failure, you need tools that will help you remain calm, confident, poised, and focused on the task at hand so that you accomplish your goals, regardless of any conflict that may be going on around you. This book helps you do just that. It gives you the tools you need to remain calm, centered, and focused when you are dealing with difficult people, and it gives the tools you need to better communicate with everyone on your team -- including your “Divas” -- so that you reach your goals with success. Laura Baxter, American opera singer and performance coach, has studied the effects of the voice and the body on communication and leadership for over 25 years. The focus of her work is presence. She helps her clients master having both a strong inner presence -- even in the most difficult situations -- and a dynamic, charismatic outer presence. They own the room! In Dealing with Divas she brings this experience together to help you master dealing with your diva!