What causes us to get into conflict? Why is navigating conflict so difficult? What is really at stake when conflict occurs? Drawing on the work of conflict and peace scholars and practitioners, this pocket-sized handbook introduces a framework for understanding the many factors that influence conflict and a simple guide for engaging in productive communications that deepen our understanding of one another and illuminate paths to peace. Presented in just 56 pages, this quick and easy-to-read handbook is ideal for anyone who wants to create and sustain more peaceful and productive relationships.