Praise for Business Etiquette in Brief "Should be used as an office guideline for business executives . . . The tips in this book are essential to creating the image and building the type of respect that is treasured by any individual in the business world." --John Daw, Regional Director of Sales and Marketing Marriott Corporation "Provides a foundation for any career ... builds self-confidence and provides important information regarding one's conduct in a business environment." --Richard E. Putt, Director, National Accounts MCI Telecommunications Corporation "Excellent! Salespeople - and everyone else in business - can benefit from this book." --Bob Persichetti, General Manager Cargill Inc./Salt Division "Practical, useful, and helpful." --Mary Kay Uleman, Manager, Training and Development Bank One, Dayton, NA "Informative, user-friendly, and extremely comprehensive. I would particularly recommend this to new graduates as they seek entry into the job market." --Sherree Wilson-Bradley Assistant Director of Career and Employment Services Indiana University/Purdue University at Indianapolis