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Coles Amtrak Training: Improvements Needed For Employees Who Inspect And Maintain Rail Equipment: Rced-93-68 at Village Green Shopping Centre in Vernon, BC
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Pursuant to a congressional request, GAO evaluated Amtrak's training programs for new locomotive engineers, assistant conductors, signal maintainers, and mechanics (carmen) and foremen in the Amtrak Mechanical Department.
GAO found that: (1) the engineer training program is centrally designed and managed, mandatory for all new engineers, and designed to be consistently delivered to all trainees; (2) the assistant conductor training is centrally developed and mandatory for all new assistant conductors; (3) Amtrak promotes trainees to positions as signal maintainers without ensuring that they complete important classroom training; (4) Amtrak's training programs for most of its carmen and mechanical foremen are not centrally designed and managed or consistently applied; (5) Amtrak does not routinely train its foremen in the multiple crafts they supervise; and (6) foremen are expected to decide whether carman trainees have the skills to become fully qualified carmen when they may not have the technical skills to make this determination.
Pursuant to a congressional request, GAO evaluated Amtrak's training programs for new locomotive engineers, assistant conductors, signal maintainers, and mechanics (carmen) and foremen in the Amtrak Mechanical Department.
GAO found that: (1) the engineer training program is centrally designed and managed, mandatory for all new engineers, and designed to be consistently delivered to all trainees; (2) the assistant conductor training is centrally developed and mandatory for all new assistant conductors; (3) Amtrak promotes trainees to positions as signal maintainers without ensuring that they complete important classroom training; (4) Amtrak's training programs for most of its carmen and mechanical foremen are not centrally designed and managed or consistently applied; (5) Amtrak does not routinely train its foremen in the multiple crafts they supervise; and (6) foremen are expected to decide whether carman trainees have the skills to become fully qualified carmen when they may not have the technical skills to make this determination.
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