In this indispensable guide, Frank H. Leone offers easy-to-follow steps to making the most of your communication skills in every situation--from one-on-one encounters to group presentations of every size. He offers advice on recognizing nonverbal expressions, using email effectively, and becoming adept at social media and other forms of new technology. The 77 Group, is a privately held company established by Mitch Goddard and Frank Leone in 2020. The company's goal is to work with individuals and business entities in order to enhance their communication and leadership capabilities. Multiple teaching modalities are used: new books by both principals, YouTube-based education, and personalized internet training.