FACILITY CONSTRUCTION HAS CHANGED. As you will learn in the following pages, the processes used by many engineering companies are starting to be employed in the construction environment. For a company to provide GOLD Standard Facility Construction Services, they must develop exceptional management ideas with the highest standards, and then implement them across all levels of the business, separating your business from your competitors. As we shall see, the process of reducing management oversight increases the quality of the work at a lower cost to the owners. Developing a GOLD Standard requires leadership and commitment to "processes" that exceed all expectations. For example, having the very best people on staff with capability and experience, and then developing training programs so all follow the same project methodologies is a huge benefit to a client on multiple levels. It increases the quality of the work and reduces the construction schedule, which lowers the project cost to the customer. When the best processes are used, the result is the ability to provide a better service for clients. Also, there is the advantage that other project managers can step in and do someone else's job, meaning there are backup plans in place to ensure a smooth flow of work.